faulty goods

[ilovemarkb]

I bought my son a adidas original hoody for christmas (£55). The zip has broken on it! I still have the receipt. Can I still return it even though he's had it for 4 months? (posted this question in 2 sections)

[Nini74]

i think you're outside the time to take it back within your statutory rights - but if you take it into the shop, with the receipt, and show them the problem, they may do something as goodwill gesture. the problem is - 4 months can be quite a while in the life of a hoody if he wears it everyday, or is rough with the zip etc?? you would expect it to last longer than that but i don't know whats wrong with it - if you get no joy, can you replace the zip?

[vivandorron]

Most manufacturers give a 12moths guarantee. However, it is my belief that any item which is less than 6months old is automatically guaranteed against faults which arise from normal usage. However any claim which you pursue will have to be with whomsoever from which you bought the item.

The following may assist.:-

http://whatconsumer.c...he-sale-of-goods-act/

Ron.

[Maydup]

You certainly can take it back and claim a replacement hoody, you're well within your rights.

""If you bought the item within the last six months, it’s the trader’s responsibility to prove the item wasn’t faulty when you bought it.

If you bought your item over six months ago, you may have to prove the fault was not caused by accidental damage or wear and tear.""

[ilovemarkb]

thank! It hardly been worn and still looks new!! I'll pluck up the courage and take it back! thankyou

[tonywiltshire]

Yes do pluck up your courage and return the item you are covered by the sale of goods act 1979 & 1994, if an item is faulty within the first 6 months it is considered to have been supplied faulty and it is for the shopkeeper to prove otherwise, not you.
All you need is proof of purchase, which may or may not be the receipt. Do not delay and do not let the shopkeeper put you off.

[ilovemarkb]

thanks!!!

[JustJenni]

in the shop i work in its 6 months on a faulty item and its even better that you have the receipt, pop in and see what they say, you should be able to get a new one.

[ilovemarkb]

thankyou