ChatterBank3 mins ago
Ex directory phone numbers
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For more on marking an answer as the "Best Answer", please visit our FAQ.Now a Ex BT Staff Member explanation of XD Numbers.
I used to like working on the xd section of the exchange,mainly because I could get stroppy with customers (not normally allowed).
Now for the BT(still in force) concrete proceedure:~
Calls to XD Numbers are only made if it is a life and death situation, and THEN only from the follwing persons:~
Police
Ambulance
Fire and Rescue
Coastguard
Doctor in Hospital
Pharmacist
These persons had to be rung back,or provide some proof of who they were.NEVER and I repeat NEVER would ordinary members of the public be connected.
When we DID connect anyone to an XD number all that appeared on the callers bill was 01797~XXXXXX
Not sure if you realise that there is a difference between not appearing in the written directory (telephone directory) and not listed in the operators directory.
As an example, if you pick up a local directory, you will not find my number. However, if you phone directory enquiries and give my name and address, I am listed and they will give you my number.
This means that I don't get idiots call me at random from the phone book, but if someone needs me urgently, they have a way of contacting me.
When you install a new phone line BT ask you the above question.