Try And Try Again

[Bazile]

Got charged a late payment fee on a bill , i forget to pay .

Rang up company - spoke to young lady - she was adamant that they would not waive the fee , evan with me threatening to move to another company .

Days later - phoned company again - spoke to another lady .
No problem sir we will waive fee .

Motto of the story - try and try again .

[grasscarp]

Nice one. Moral of the story - not motto of.

[Bazile]

^^^^^^ lol , yes , moral

[EcclesCake]

Errr, I'm on the side of the first person you spoke with. You acknowledge it was your fault as you had forgotten to pay, you have accepted the service providers Ts&Cs but think it is worth chancing your arm again and you got lucky.

I wonder if the charges would be lower if your service provider didn't roll over every time they paid out to forgetful customers?

[Bazile]

Wonder away - i dont care

[Brinjal]

I have a number of debtors that owe monthly payments and I have a fixed penalty amount for overdue accounts. However if someone can sell me a good story or have a good attitude I can quite happily waiver the penalty.