Road rules0 min ago
Best Internet Provider Or Dongle In Uk .....?
14 Answers
hi
what is best internet provider or dongle in uk, i do not want to sign up to virgin or sky, i use a chromebook in my house and i need only internet or wifi in my home , i dont want contract. i want the most gb and i want the cheapest provider.
what is best internet provider or dongle in uk, i do not want to sign up to virgin or sky, i use a chromebook in my house and i need only internet or wifi in my home , i dont want contract. i want the most gb and i want the cheapest provider.
Answers
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They are still cheaper regardless.
I don't like them from past experience and the way they treat folk. They cut me off once without warning, apparently for not paying a bill I never received. After much delay and many phone calls I got an offer of a gesture, not the compensation I so richly deserved but a gesture to lower the next bill by so much. When the next bill came I found they had lied through their teeth. On phoning up to complain I am told they have applied the reduction to the calls part of the bill IIRC which is always minute and took nothing away from the BB part which is what I had been deprived of. Did not even cover the days I was not provided with service. And they phone you up even if you are on the list for no marketing calls. And to prove they are uncaring, recently I inadvertently put a bill to one side intending to pay it and found it a few days later. Very usual for me. Decided to pay it that very lunchtime. Checked my e-mails to find they had sent me one, not telling me about reductions for quick payment but threatening extra costs if not paid by a certain date, even though no additional service had been provided. They are a lying, uncaring, swindling company in my opinion and the ONLY reason to stay with them is most if not all the rest insist on DD so they can grab your money at their leisure, and are able to do so because so many of the public are foolishly trusting of commercial concerns that the companies can give you a 'take it or leave it because we don't care if you are a customer or not' attitude. And don't even start on their foreign CS who are not technically knowledgeable enough to sort anything for you but fob you off in the hope you won't call again, or maybe in the hope that you will.
I don't like them from past experience and the way they treat folk. They cut me off once without warning, apparently for not paying a bill I never received. After much delay and many phone calls I got an offer of a gesture, not the compensation I so richly deserved but a gesture to lower the next bill by so much. When the next bill came I found they had lied through their teeth. On phoning up to complain I am told they have applied the reduction to the calls part of the bill IIRC which is always minute and took nothing away from the BB part which is what I had been deprived of. Did not even cover the days I was not provided with service. And they phone you up even if you are on the list for no marketing calls. And to prove they are uncaring, recently I inadvertently put a bill to one side intending to pay it and found it a few days later. Very usual for me. Decided to pay it that very lunchtime. Checked my e-mails to find they had sent me one, not telling me about reductions for quick payment but threatening extra costs if not paid by a certain date, even though no additional service had been provided. They are a lying, uncaring, swindling company in my opinion and the ONLY reason to stay with them is most if not all the rest insist on DD so they can grab your money at their leisure, and are able to do so because so many of the public are foolishly trusting of commercial concerns that the companies can give you a 'take it or leave it because we don't care if you are a customer or not' attitude. And don't even start on their foreign CS who are not technically knowledgeable enough to sort anything for you but fob you off in the hope you won't call again, or maybe in the hope that you will.
I've had BT broadband for about 10 years and have needed technical help maybe half a dozen times.
I have difficulty in understanding some of the people in the India call centres so I just tell them what the problem is and give them remote access to my PC.............every problem has been resolved within minutes.
I have difficulty in understanding some of the people in the India call centres so I just tell them what the problem is and give them remote access to my PC.............every problem has been resolved within minutes.
I'm with Ginge on this one, I've just left Virgin due to terrible customer care and gone to Plusnet. Plusnet e-mail and text you when they are going to do something and then e-mail and text again when they have done it. Customer care= brilliant and, being from Yorkshire, it nice to hear a pleasant voice when/if you call them.
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