Editor's Blog1 min ago
Quooker/boiling Tap Owners....anyone?
20 Answers
I've ordered a Quooker tap, having put it off for a long time due to limescale concerns.
The Quooker rep has told me it used to be a problem in hard water areas but they've found solutions to it - one is to have a cartridge fitted to the tank, which stops the limescale before it gets into the tank, and the other is to clean the tank out periodically with a kit that they will send you on request.
There's a third - get it serviced by one of their engineers....but I'm steering away from that one.
Has anyone cleaned their own tank? Any comments about the Quooker/boiling water tap, good or bad please? Thanks peeps. x
The Quooker rep has told me it used to be a problem in hard water areas but they've found solutions to it - one is to have a cartridge fitted to the tank, which stops the limescale before it gets into the tank, and the other is to clean the tank out periodically with a kit that they will send you on request.
There's a third - get it serviced by one of their engineers....but I'm steering away from that one.
Has anyone cleaned their own tank? Any comments about the Quooker/boiling water tap, good or bad please? Thanks peeps. x
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It is definitely less than a month ago that I provided a reasoned explanation on here as to why this is a useless gadget in my opinion.
As for the rep saying everything is hunky-dory, as Mandy Rice-Davis once said, he would say that wouldn't he.
Save your money and steer clear, if you live south of a line between Bristol and Kings Lynn (hard water areas)
As for the rep saying everything is hunky-dory, as Mandy Rice-Davis once said, he would say that wouldn't he.
Save your money and steer clear, if you live south of a line between Bristol and Kings Lynn (hard water areas)
Thanks for reply BM, and I've just read your previous reply with interest.
Anne, I had one for a few months but had to leave it when I moved house. I absolutely loved the convenience of it and the only thing that held me back from getting one in this house, is that my sis (who lives about 6 miles away from me) has had big problems with limescale in the past. However, since she added some sort of limescale collector to her tank, it is no longer a problem.
The downside to this is the cost of the cartridge (limescale collector) - about £90 every two years.
I rang the girl who bought my old house to ask her how she got on with the tap I'd left (I wish I'd rang her a long time ago) and to my surprise, she said they loved it and had done nothing at all to it in the 5 (or thereabouts) years they've been in my old house. My old house is only a few miles from my sister's house and it's the same water supplier, so I just can't understand why one tap/tank would fur up terribly, and the other work fine after 5 years. :o/
Anyhoo, I've been holding back from getting one, but my OH has been very keen for a long time, so I've gone ahead and ordered one. Will take delivery of it on 31st October.
Anne, I had one for a few months but had to leave it when I moved house. I absolutely loved the convenience of it and the only thing that held me back from getting one in this house, is that my sis (who lives about 6 miles away from me) has had big problems with limescale in the past. However, since she added some sort of limescale collector to her tank, it is no longer a problem.
The downside to this is the cost of the cartridge (limescale collector) - about £90 every two years.
I rang the girl who bought my old house to ask her how she got on with the tap I'd left (I wish I'd rang her a long time ago) and to my surprise, she said they loved it and had done nothing at all to it in the 5 (or thereabouts) years they've been in my old house. My old house is only a few miles from my sister's house and it's the same water supplier, so I just can't understand why one tap/tank would fur up terribly, and the other work fine after 5 years. :o/
Anyhoo, I've been holding back from getting one, but my OH has been very keen for a long time, so I've gone ahead and ordered one. Will take delivery of it on 31st October.
Buildersmate, this is what Quooker told me:
You can buy a cartridge that attaches to the tank and the cartridge collects the limescale before it enters the tank.
For me, the downside to this is the cost per cartridge (£90) - and this could be as often as every 18-24 months. However my sister's view is that it is a small price to pay for the convenience of having a boiling water tap. :o/
You can have it serviced by a Quooker rep who will do the descaling for you, and in hard water areas an annual service is recommended. Labour costs are high and although I can't quote the exact charge, I think it was somewhere in the region of £150 (another "ouch" moment for me. I'm a Yorkshire lass). :o)
The third option is that Quooker will send you free of charge, every twelve months, a 'do-it-yourself' descaling kit (presently free of charge but I expect that will change in the future, although the rep told me they have no plans to change this).
As you mention, the tank is difficult to access, and has to be uninstalled and disconnected, and this sounds like quite a task (which is why I asked in my OP, if anyone has cleaned their own tank). I've watched it being done on YouTube, as has my husband, who tells me he's happy to 'have a go', but if it proves too much hassle we'll go down the cartridge route.
I expect many folk will think....'Bu 88er that, I'll stick with the kettle'. I would've thought that too, had I not experienced its convenience.
You can buy a cartridge that attaches to the tank and the cartridge collects the limescale before it enters the tank.
For me, the downside to this is the cost per cartridge (£90) - and this could be as often as every 18-24 months. However my sister's view is that it is a small price to pay for the convenience of having a boiling water tap. :o/
You can have it serviced by a Quooker rep who will do the descaling for you, and in hard water areas an annual service is recommended. Labour costs are high and although I can't quote the exact charge, I think it was somewhere in the region of £150 (another "ouch" moment for me. I'm a Yorkshire lass). :o)
The third option is that Quooker will send you free of charge, every twelve months, a 'do-it-yourself' descaling kit (presently free of charge but I expect that will change in the future, although the rep told me they have no plans to change this).
As you mention, the tank is difficult to access, and has to be uninstalled and disconnected, and this sounds like quite a task (which is why I asked in my OP, if anyone has cleaned their own tank). I've watched it being done on YouTube, as has my husband, who tells me he's happy to 'have a go', but if it proves too much hassle we'll go down the cartridge route.
I expect many folk will think....'Bu 88er that, I'll stick with the kettle'. I would've thought that too, had I not experienced its convenience.
Well there's degrees of hard water. It's not either one or the other.
I live in an area where my kettle has to be done every three weeks, water comes off the chalk streams.
Don't rely on free Things staying free. One market penetration of product is considered adequate, you will pay.
As long as you are going in with your eyes wide open.
I live in an area where my kettle has to be done every three weeks, water comes off the chalk streams.
Don't rely on free Things staying free. One market penetration of product is considered adequate, you will pay.
As long as you are going in with your eyes wide open.
Wow, if I needed to descale every three weeks I wouldn't be getting one!
I'm sure they'll start charging for the kit that they currently send out free of charge, even though they've told me they have no plans to. I'm also not naive enough to believe that it actually is free of charge...the cost will be factored into the overall cost. I'm not too worried about this. As long as they send the tools you need to get into the tank (and the rep confirmed that they do) we'll be okay as I already buy industrial strength descaling fluid (I bought a gallon of it a couple of years ago and still have plenty left). It's much stronger than the stuff you buy in those little sachets you buy to descale your domestic appliances - it's sold for commercial use.
My main concern is the hard work disconnecting and reconnecting the tank, however my hubby feels reasonably confident he'll manage. As long as we can crack that, I'm think (hope) we'll be fine. Only time will tell. We are definitely going into it with eyes wide open. Thanks for your advice.
I'm sure they'll start charging for the kit that they currently send out free of charge, even though they've told me they have no plans to. I'm also not naive enough to believe that it actually is free of charge...the cost will be factored into the overall cost. I'm not too worried about this. As long as they send the tools you need to get into the tank (and the rep confirmed that they do) we'll be okay as I already buy industrial strength descaling fluid (I bought a gallon of it a couple of years ago and still have plenty left). It's much stronger than the stuff you buy in those little sachets you buy to descale your domestic appliances - it's sold for commercial use.
My main concern is the hard work disconnecting and reconnecting the tank, however my hubby feels reasonably confident he'll manage. As long as we can crack that, I'm think (hope) we'll be fine. Only time will tell. We are definitely going into it with eyes wide open. Thanks for your advice.
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