Excess Postage Charge

[pastafreak]

Would you let an eBay seller know you had to pay a charge of £1.11(£1 handling charge+11p postage due) for an item you won for 99p?
I am of two minds as the item was posted a week after the sale,and a further 10 days passed before its arrival,and this should be reflected in the feedback I leave,yet I also feel I should just forget it.

[EDDIE51]

How much did you pay for postage? Did the seller put the postage price you paid on it?

[horseshoes]

Pasta, I assume you mean that he charged you 99p for postage, but it wasn't enough and now the Royal Mail is asking YOU for the extra PLUS their handling fee. If this is the case, he should be more careful to charge the correct amount for P & P, and I think you should DEFINITELY ask him to reimburse you.

[Old_Geezer]

Should've asked Royal Mail to return to sender and then complain to the seller you hadn't received it.

[pastafreak]

The seller charged £1 for postage,yet there was only a 1st class stamp on the packet(a very small one). Obviously the stampnwas 11p under what was needed.

[bodeker]

Could have been a mistake, having worked in a office, would not been the first time a first class stamp had been put on instead of £1 stamp, have even had a 1p stamp put on instead of £1. But this was done by volunteers ! But I would mention it by message giving seller a chance to rectify it before giving feedback.

[Postman-Pat]

I suspect what has happened here is that the seller put a first class 'letter' stamp (worth 63p) on the package, however it exceeded the Royal Mail 'letter' size limits (most likely it was too thick), and should have been sent as a 'large letter'. When items are trapped by Royal Mail for inadequate postage they are treated as second class (explaining some of the delay). The cost of a second class large letter being 74p gives the 11p postage shortfall.
In such cases it would be reasonable to expect the seller to reimburse the buyer for the Royal Mail charges at least.