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Carpet cleaning

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derriclean | 08:52 Tue 20th Sep 2005 | Jobs & Education
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My husband has just set up a carpet cleaning business in Surrey. Does anyone have any advise on the best way to get customers or better still does anyone want their carpets/upholstery or curtains cleaning?
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To start, he needs to advertise in the local media - free-sheets, daily / evening papers etc. - remember these are business costs, and tax deductable.

Once he gets going, word-of-mouth is always the best recomendation, Make sure he always leaves two or three business cards with every customer - one for a return visit, a couple more for the customer to pass on to friends.

Tell everyone you know to pass the word around, and hopefully it will all take off. The secret is - be reliable, be professional, be nice - in that order.

door to door leaflets can be printed off cheaply, just make sure u have a good advert with maybe an offer that makes it seem cheaper than it is, 3 carpets for the price of 2 sort of thing, and once the work starts to come in then if u do a fantastic job the word of mouth will do its on work for u.

My biggest advice is that u have to remember that most people that want them cleaned are either those with major accidents that need sorting out, and those that are too lazy to bother to do it themselves. Make sure u have some offer or price range that is extremely enticing to the lazy sorts as they will find it far easier to fork out a small sum to save them time than do it themselves. And make sure u advertise to the middle calls sort of people and those likely to have little time to clean carpets. no offence to council estates but a lot of the houses wont have the disposible income to pay for them to be cleaned. some might not even think they need to be ever cleaned lol. So aim for those with the money and the lack of time to do it themselves, hope thats a few ideas for u to think on,

Good luck with it xxx

I just had mine, done. I had no idea who to go with so i went with a leaflet that came out of the local paper.

I did do searches on the internet as well, but didn't come up with much so maybe a webpage would help.

Also register with the yellow pages so you can be found on yell.com

Another idea, i don't know how you do this, through the local council i guess but find out which houses flats are rented becuase alot of the time you are required to have the carpets cleaned when you move out (only reason i had mine done).

He could try contacting some of the local office cleaner firms - they might like to offer his service to some of their clients for a commission

And you could advertise on Answerbank but you'd get your account revoked 'cause it's against the rules ;c)

Could you take a stall at a car boot sale with pieces of carpet "before" and "after" and maybe some photos, basically just a way of giving out cards.

It would mean customers could put a face to a name, always a good idea. Maybe run a competition, eg all October customers go into a draw and one gets their costs refunded?

My friend started a home computer repair business and he used to do fliers and all sorts but then he took the plunge and went in yellow pages, it isn't cheap but he has never looked back and cannot keep up with the demand.

Its great that you're stepping in to the field of cleaning. To attract more customers start advertising on the Social networking sites...Facebook is one the greatest way to tell the people about your new work. Contact your friends and family to help in advertising and promoting your new business.

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