Galaxy S3 Phone

[secsee1]

Up until this morning I had a perfectly goog S3 phone on Virgin Mobile, during the night I was sent an email telling me that my Yahoo account had been hacked but I don't have a Yahoo acount so it was a scam I deleted it as soon as I could but I think it must have contained a virus as now my phone is totaly locked up,
I have now ordered a new phone but my question is can my photos and contacts
be retrieved by a phone shop as they are on the phone memory not the sd card

[CrapAtCryptics]

What antivirus do you use so we can avoid it - as far as getting your stuff back try diskdigger but scan anything you download carefully before you put it anywhere else.

[secsee1]

The phone had AVG anti virus but it didn't stop this, I upcant try diskdigger as I cant even turn the phone on it has totaly locked up

[sunny-dave]

Have you taken the battery out and waited a couple of minutes, then tried again?

[secsee1]

Es tried all that sort of thing and it remains totally locked

[sunny-dave]

Ouch - that's pretty nasty.

I bailed out of the Android phone camp and ran off to the nanny-state of Apple a couple of years ago when this sort of thing was first talked about - sad to see it's actually happening.

You could try a hard reset - it would lose all your data, but might save the phone?

https://www.google.co.uk/search?site=&source=hp&q=galaxy+s3+hard+reset&oq=galaxy+s3+hard+reset&gs_l=hp.3..0l2j0i22i30l8.2159.10470.0.11148.29.20.3.5.5.0.156.1453.19j1.20.0....0...1c.1.64.hp..1.27.1322.0..35i39j0i131j0i3j0i10j0i22i10i30._qq05Rn6lSk