ChatterBank1 min ago
Why Can't I Send Messages From Canada To America
10 Answers
Hello, my name is Allyssa. I live in Ontario, Canada. I'm with the "Telus" phone service. I have pay-as-you-go. So I have to choose plans every month. I have unlimited messaging that is supposed to be international. My boyfriend is 6 months in to a 10 month business trip in Wisconsin, US and is using AT&T. I can receive messages from him but whenever I send a message TO him, his phone doesn't receive it. What could this be caused by and what are the possible solutions? (I can send messages to all of my American friends) (I've been searching for answers but the Telus contact employees never respond and nobody ever answers on other sites)
Answers
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No best answer has yet been selected by Allyssa_Schultz. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.Could it be that your service provider doesn't allow cross national messages on your account ? Effectively your boyfriend has roamed into another country. I may be 'clutching at straws' here but do calls get through ? You could always contact Telus customer service, explain the situation and ask what's happening that your messages fail to get through.
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Thank you so much everyone that helped me, and I'm sorry I didn't reply sooner. I got it all figured out. It was SMS on an iphone, so the standard app. It was a fault on their part. I paid for international messaging but they didn't put it through. So I got refunded all the money I lost. But once again, I'm sorry I didn't reply sooner and thank you guys so much for your help.
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