In the large (Arndale)Shopping Centre that I go to there are notices on the payment machines."This machine does not accept new £5.00 notes,nor does it accept new £1.00 coins".I asked at the customer service desk when they would accept these notes/coins,a (very helpful, but bewildered)staff person couldn't tell me.They said that they had had many such queries,but their "head office" hadn't been at all forthcoming when asked.