Slow Internet Connection

[bazzard]

Have just had superfast fibre put in for broadband. BT hub shows a blue light. The Laptop works downstairs, which is near to the new hub. I stupidly uninstalled my internet security suite on my upstairs computer. When trying to reinstall it, or even use the internet for Google, a message flashes up saying that the computer has been configured correctly, but the internet speed (for the download) is very slow. I have Wifi. The connection has always been poor, so not just since I have had the new hub. Apparently there is no alternative position for this, according to previous visits from a computer technician. The upstairs computer is reporting that there is no connection at all now, although it worked initially. What equipment do I need to buy to ensure a better connection? Any recommendations please?

[bhg481]

You could look into wifi range extenders, like these:

Amazon.co.uk User Recommendation

or powerline adapters like these:

https://www.amazon.co.uk/s/ref=nb_sb_ss_i_1_9?url=search-alias%3Dcomputers&field-keywords=powerline+adapter&sprefix=powerline%2Ccomputers%2C206&crid=TSRDPI05PKGL

[bazzard]

Thank you for the links BHG 481. Which of the two options would be better for these circumstances?

[Tuvok]

Out of curiosity are you in a house with thick stone walls?

[bhg481]

Personal choice really. I've never used a range extender but my daughter has in her 1960s house and found it worked OK - one of her sons had problems connecting his laptop in his bedroom.
I use powerline adapters, mainly because I like to have my desktop computer connected via ethernet, rather than wirelessly. The router is in the hall and can't be moved; the desktop is in our third bedroom.
With the extenders you simply plug them in and the wifi range is extended. With powerline you connect the router to the adapter with an ethernet cable, position the other adapter near the computer and connect it via a second ethernet cable (cables usually supplied with the adapter). You then "pair" the adapters (easy instructions supplied) and away you go. If you are short of mains sockets you can get adapters with mains pass-through, so they don't take up a mains outlet.
You can add extra adapters to the system if you wish; all makes will pair, so you don't need to stick to one brand; I have two different makes as I have my internet radio connected via ethernet cable as well as my computer and the router.

[bazzard]

Tuvok. My house is quite modern with normal thickness walls

[Tuvok]

How does the laptop work where the computer is?

Is it the same as in any other location, or as poor as the computer?

[bazzard]

BHG481. The powerline sounds better for my situation, based on your experiences. I think I might get a WPA8630P, which I think might create an alternative WIFI, but I don't really understand it. I am hoping that it has mains pass-through (which you have), as this powerline shouldn't really go into my powersurge socket. I have so many plugs in use at the moment.

[bazzard]

Tuvok. I haven't tried this yet, but will do tomorrow.

[bhg481]

The Amazon page shows it with the socket on the front and it says it has an integrated socket, so it certainly has power pass-through. It has a very high speed (mine are only 600Mbps) so it should future-proof you.

[bazzard]

BHG481. I think I will settle on this one then. Thank you all for your help