Should I Wait Or Resign?
A little bit background, I graduated 2 years ago. I got my 1st job in a big corporation. It's a bank. First started as a contract worker, I then became full time roughly 6 months later.
Working as an administrative assistant, I have to do tasks that are quite frustrating sometimes, like booking the conference room after receiving a short notice from my manager or buying everyone lunch or afternoon snacks when I don't even have time logging papers piled up on my desk (all those credit and legal documents!).
As my manager knew that I did not major in finance or accounting, he told me it's hard to become a client representative or even relationship officer. After discussing with him a few times about my study (supply chain mgmt) and how I wanted to put my knowledge into use, he began to assign short projects to me from time to time. I helped figure out the time of the month to order things like A4 papers, warehouse boxes, pantry's snacks. I also pushed to change the habit of many colleagues (who still likes to write on papers) to record data electronically (at least to my department!). This led to consuming less papers, allowing the budget to use on other areas. I even stayed after work to train everyone using Excel and Access and even bank soft applications (because nobody likes to read the user guide). Still, I could not leave my daily tasks of making cups of coffee and moving tons of boxes in the storage room.
Everyone in my department has a team (2 to 4 people depending on the company size of the customer they are dealing with), but I'm only by myself. So I don't think I can afford taking a day off because nobody's covering my work during my absence. When I was out for a 2-week annual vacation, they did everything incorrectly and ended requiring me staying behind for extra 4 hours each day for a month to clean up the mess. So about a month ago I had received my 2nd annual performance review, which I continued to earn "Outstanding" in all assigned objectives. However, I didn't get a pay increase for 2 years in a row. My manager explained to me that the bank was not doing very good, so he said I should be lucky that my pay did not go down.
Considering cost of living plus I'm not the only working person in my family, I decided to find something else. I actually tried to apply for a position in another department, but they ended doing things similar to what I am doing right now (coffee, boxes. . .) and the title is "Analyst", which is 3 levels above me. Yet, they rejected my transfer as 1) I was not a finance/accounting major, 2) I must have at least 5 years of experience (for making coffee and manual labor?!), and 3) they said I have to be promoted to "Specialist" not an "Admin". I followed up with them a few times and even discussed with HR, but I was just not selected. And one time I went to that department to give out some letters, the new hired complained her time was wasted in making coffee and counting documents because she got 2 master degrees and still misled by the vague job description.
I want to quit and find another job, but I'm planning to do so after my annual vacation. I have 3 weeks this year including rollover from previous year. I'm thinking maybe I will start posting my resume or find a job agency after that and quit after I get a firm offer. However, my manager also told me a while ago that I might get a pay raise next year (1 year later) if everything goes as anticipated in the FY2018 business plan.
Should I maybe wait another year to see if things may change? Or resign as planned after I find another job after vacation. Hopefully, it's not going to take me 1 year to find my next job. . . Any thoughts? Thanks!