Quizzes & Puzzles1 min ago
The Modern World Set To Unhinge Me
21 Answers
Everything that can go wrong does
I ordered one sale item shirt told order not gone through I reordered only for first to go through also. Received and charged for both. Now got email they are sending third at full price!
Bought a HP printer in July - great at first but now clearly faulty despite ‘help’ from their assistant online
Of course it’s near impossible to find a UK address or phone number to arrange a refund
And don’t get me started on problems with Scottish Power, British Gas or SSE!
I feel like banging my head against a brick wall and if any of those companies had an address nearby I’d choose their walls
Moan over
I ordered one sale item shirt told order not gone through I reordered only for first to go through also. Received and charged for both. Now got email they are sending third at full price!
Bought a HP printer in July - great at first but now clearly faulty despite ‘help’ from their assistant online
Of course it’s near impossible to find a UK address or phone number to arrange a refund
And don’t get me started on problems with Scottish Power, British Gas or SSE!
I feel like banging my head against a brick wall and if any of those companies had an address nearby I’d choose their walls
Moan over
Answers
I have a theory about your problem, Ric.ror. Companies that used to rely on customers ordering online - or by similar means - were efficient. Customer got what customer ordered. If there was any need for customer to get in touch with company, easy-peasy. Just pick up the phone and speak to a real person, who knew what customer wanted and could sort it out. But...
14:42 Sun 24th Jan 2021
I'm having huge problems with Scottish Power, been going on for 10 months and I'm finding it very stressful.
Send the shirts back as soon as possible - tell the retailer you are returning them and use tracking if you are using the post office.
Your printer. Has it been for repair? I ask because it will make a difference as to what you claim and who from.
Send the shirts back as soon as possible - tell the retailer you are returning them and use tracking if you are using the post office.
Your printer. Has it been for repair? I ask because it will make a difference as to what you claim and who from.
Scottish power claimed my energy requirements despite me telling British Gas TWICE that I did not want to leave them
The printer problems have been an on going issue -and despite contacting HP’s online assistance and having a call from someone in a far away land - the printer won’t print as it believes I am not enrolled in the HP ink subscription DESPITE them taking my fee regularly since I enrolled when I first got it AND them sending me through ink cartridges
When I purchased the shirt it was £21 in the sale PLUS p&p! The third one is £69 + P&p
To return them I will have to pay p&p for items I have not purchased! A few pounds maybe but it’s the principle
Oh my BP is up again
The printer problems have been an on going issue -and despite contacting HP’s online assistance and having a call from someone in a far away land - the printer won’t print as it believes I am not enrolled in the HP ink subscription DESPITE them taking my fee regularly since I enrolled when I first got it AND them sending me through ink cartridges
When I purchased the shirt it was £21 in the sale PLUS p&p! The third one is £69 + P&p
To return them I will have to pay p&p for items I have not purchased! A few pounds maybe but it’s the principle
Oh my BP is up again
Ric.ror, who did you buy the shirts from?
Regarding the printer, as you have had it for more than six months you will have to prove there is an inherent fault with the printer if the retailer is not willing to help. As it stands you are entitled only to a repair under warranty - if HP say it can't be repaired you will be entitled to a partial refund only. You should contact the retailer in the first instance.
Regarding the printer, as you have had it for more than six months you will have to prove there is an inherent fault with the printer if the retailer is not willing to help. As it stands you are entitled only to a repair under warranty - if HP say it can't be repaired you will be entitled to a partial refund only. You should contact the retailer in the first instance.
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