Sky Q No 'Catch Up'

[saintpeter48]

I changed to SKY Q a couple of months back and now I cannot use 'Catch Up' for programmes on Channels 4 and 5, it asks me to pay a fee to have this service, before I changed I had normal Sky and could access this service without a problem, any ideas?
Do I need to contact Sky and ask them or is there something I can do myself with the remote?
Thanks for any help.

[Zacs-Master]

https://helpforum.sky.com/t5/Sky-Q/Can-t-watch-catch-up-tv-on-Sky-Q-box/td-p/3432654

[saintpeter48]

Zacs-Master
Thats brilliant, I followed instructions in your link, I went to settings and changed from HD to SD, all ok now, thanks so much.

[Zacs-Master]

Nay bovver.