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Sony Experia Z 5 Compact, Locked Or Not?!
5 Answers
Hi,
I recently bought the above phone from Cash Converters, it was advertised as being unlocked. When I put my Virgin SIM card into it it asked for a 'network unlocking code'. Virgin tech support tell me his means that he phone is in fact locked. I looked for details of unlocking on line and discovered an set up screen on the phone where I located the 'SIM card IMSI' which had a '0' next to the 'Network' heading. The website said that this means that the phone can not be unlocked as "there are no turns left". Then I looked on the 'Configuration' page and under 'Remote lock state', it says 'Unlocked'. I am confused! Have Cash Converters sold me a pup? Is that website correct that this phone can not actually be unlocked? Any help, information, much appreciated!
I recently bought the above phone from Cash Converters, it was advertised as being unlocked. When I put my Virgin SIM card into it it asked for a 'network unlocking code'. Virgin tech support tell me his means that he phone is in fact locked. I looked for details of unlocking on line and discovered an set up screen on the phone where I located the 'SIM card IMSI' which had a '0' next to the 'Network' heading. The website said that this means that the phone can not be unlocked as "there are no turns left". Then I looked on the 'Configuration' page and under 'Remote lock state', it says 'Unlocked'. I am confused! Have Cash Converters sold me a pup? Is that website correct that this phone can not actually be unlocked? Any help, information, much appreciated!
Answers
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For more on marking an answer as the "Best Answer", please visit our FAQ.This, from your phone's manufacturer, would appear to back up what Barry has said:
https:/ /www.so ny.co.u k/elect ronics/ support /articl es/0023 5502
Cash Converters stores are franchises, so there might be a bit of variation in the standard of customer service from one branch to another, but most are quite good at sorting out problems.
https:/
Cash Converters stores are franchises, so there might be a bit of variation in the standard of customer service from one branch to another, but most are quite good at sorting out problems.
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