Help Please - My Laptop Fill Not Connect To The Internet!

[moggie 939]

Had no problems until a few minutes ago and my Broadband is def. ok as it works with my wifi on my tablet and phone!
When I go into a site it comes up then says no internet connection. The little internet icon to bottom right of my computer page shows working and says 'connected and secured' but keeps telling me a problem with DNS? whatever that is!
Tried to rectify but told no problem found.
Tried switching off/on but no different.
Bearing in mind I am not very tech minded can anyone help please?
My laptop is very fast and for the last few days it has been very slow to connect to internet but does after a minute or so

Thanks

Moggie

[JimF]

Assuming you're running Windows:

1) Pop a command window - Windows Key + r

2 Type CMD and press Enter

3) Type ping youtube.com and press Enter
You should see four lines like this:
Reply from 142.250.179.238: bytes=32 time=16ms TTL=116
The numbers will vary.

4) If you do, it's something else. But, on the assumption that you don't, type

ipconfig /flushdns

and press Enter.

5) Restart the machine.

[moggie 939]

Thanks for that JimF. I did what you said - it was rather complicated for an 83 yr old but....all sorts happened and then I switched my laptop off and when it came back on it now works ok!!
Thank so much
Moggie

[JimF]

Pleasure.