ChatterBank11 mins ago
Another Rant From Me, But What Do You Think.
I'm sick to death of dealing with shop staff wearing these ear pieces, chatting away to each other and not taking a blind bit of notice of what your saying to them( thats because they cant dam well hear you) when did the customer become invisable and un-important well it seems a while ago now. Is there a real need for everyone in the shop to wear these ruddy things, they look as if they are working for MI5. If your lucky you may get a grunt out of them now and again. Ok, I'm resting now.:0(
Answers
nicebloke, totally agree. In most areas of the retail trade, stores and banks in particular, the customer is seen as a necessary nuisance. They go out of their way to make things as awkward as possible for their customers so that eventually they can close down all their branches and trade only on line.
I've forced them to pay attention to me before and I do it when necessary. I just stand there, in their sight, smiling and saying 'Good Morning' (or whatever). I don't hand over money etc. until they have made eye contact and then I'll great them again. They always answer & off we go! There's a butcher in our smalltown who has a notice up saying, 'If your phone is more important than being served, that's fine by me - I'll serve the next custormer instead'. It worked- andit got into the local paper so he got a good advert as well.
When into a sports shop last week to buy some tops. Got the tops walked over to the self service ( because thats all they have in there) swiped my card, all ok, until a request came up to either choose £1, £2, or £3 for charity, or press not now, kept pressing not now, but wouldnt work, so wouldnt complete my purchase. 3 kids in the corner of the shop (staff) playing about with the box of balls, all with their ruddy ear pieces in. Went over to tell them that my purchase wouldnt complete,One of the kids said, OH, OK well try pressing this, if that dont work try pressing so and so, so I said, what I will do is walk back take my card and leave the tops for you to put back. So do you, or dont you, want and come and sort it out?