Cursor

[frostyspecs]

My G/D brought her PC to me as she has bent all the pins in the ps2 connection for the keyboard and mouse. I had a spare keyboard about 6 months use with pse connection but had to buy a new mouse with ps2.
PC will not work with usb connection. But now I cannot get the mouse to go to arrow but it stays on the hour glass. It goes to the usual cursor on the start but nothing happens all I can get is the desktop with a picture of her 1 year old baby. Help! has it got a virus? or what? TIA

[ACtheTROLL]

woa there bigboy

breathe .... slowdown ...

are all the pins accounted for ... do they feel to be seated correctly
have you tried the keyboard with mouse unplugged

what version of windows ... what model/make of mouse?
is the kid 1 year old or nearer 13 months?

how long has the arrow been showing?

[johnpol179]

unplug the mouse from the computer.

restart the computer.
again off the computer.

plug the mouse in the mouse tab at the back of the cpu its green colour.

restart the computer.

if not working.

go to the device manager and update the driver.