Jobs & Education1 min ago
App for ipod touch, paid for but no app!
6 Answers
Hi All!
I downloaded an app just now that cost �1.79, unfortunatly the computer crashed mid download. Not a problem I thought as this happened the other day when I was downloading a TV prog and it continued to download when itunes was back up and running.
I have checked the purchase history and and it has been paid for but there is no game in my apps!!! I have checked for available downloads but the game just isn't anywhere to be seen!
I have reported the problem and been reassured that someone will e-mail me back within 24hrs but I just wanted to know if this has happened to anyone on here and what the outcome was? Am I likely to be refunded the money or have I lost �1.79? Hubby is going to kill me as I said I wouldn't download anymore but this time I have nothing to show for it!!!
Many thanx :o)
I downloaded an app just now that cost �1.79, unfortunatly the computer crashed mid download. Not a problem I thought as this happened the other day when I was downloading a TV prog and it continued to download when itunes was back up and running.
I have checked the purchase history and and it has been paid for but there is no game in my apps!!! I have checked for available downloads but the game just isn't anywhere to be seen!
I have reported the problem and been reassured that someone will e-mail me back within 24hrs but I just wanted to know if this has happened to anyone on here and what the outcome was? Am I likely to be refunded the money or have I lost �1.79? Hubby is going to kill me as I said I wouldn't download anymore but this time I have nothing to show for it!!!
Many thanx :o)
Answers
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For more on marking an answer as the "Best Answer", please visit our FAQ.Hi Gromit :o)
Thank you for replying!
I downloaded it from my computer but apart from in my purchase history charging me for the download, the app is nowhere to be found! I have been into their FAQ and followed the advice but it just says there is nothing waiting to be downloaded.
Thanx again for your reply :o)
Thank you for replying!
I downloaded it from my computer but apart from in my purchase history charging me for the download, the app is nowhere to be found! I have been into their FAQ and followed the advice but it just says there is nothing waiting to be downloaded.
Thanx again for your reply :o)
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