Quizzes & Puzzles58 mins ago
Ebay item - goods not received, lost in post.
9 Answers
An item I purchased via Ebay has not reached me (I paid via paypal). I am in contact with the seller by email who says they will put in a claim form with the P.O. (after 15 days from receipt of posting) to get a refund, stating that the P.O. could take some time in sending the refund, soon as they get it they will refund me. (They are also emailing me via my private email address). Where do I stand with this? When should Ebay get involved in this (if at all). I dont want to leave it for weeks then find out I cannot claim my money back as it is to late.
Answers
Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.all depends how much your talking about in money .. if its only a few pounds see how much the post office offers you..I bought a cd for 3.50 once and never received it. told the post office and filled in the form for lost item and around 5 weeks later they sent me �10.00 .. if the chap who sent it you has 100% record let him do the running around he may even offer you a refund to keep his unblemished record.. if its not sorted in a few weeks put in a claim..I have bought and sold on ebay over 350 times and have only lost this one thing.. so thois is rare don't be put off..
Well, I would want all of my money back including the p&p element that I paid. That's what a "good" seller should refund, and if they don't then that is a good reason to use the paypal dispute/claim procedure.
I don't think there can be any justification for a buyer being out of pocket if the item they purchased is not received.
I don't think there can be any justification for a buyer being out of pocket if the item they purchased is not received.
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