Quizzes & Puzzles11 mins ago
Moved home now BT put me on new contract
2 Answers
I have an 18 month contract for landline with BT since May of last year and recently moved home.
BT is continuing the service but has provided me with a new tel number. However, when the switchover was made, the customer service agent told me that as I was moving I would be starting a new 18 month contract. I believe this is incorrect as nothing of the sort is stated in previous bills, all it says is that if I move I will have to take the remaining time left on the agreement with me. This I am fine with, but certainly not starting with them again!!!
BT is continuing the service but has provided me with a new tel number. However, when the switchover was made, the customer service agent told me that as I was moving I would be starting a new 18 month contract. I believe this is incorrect as nothing of the sort is stated in previous bills, all it says is that if I move I will have to take the remaining time left on the agreement with me. This I am fine with, but certainly not starting with them again!!!
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Cancelling or ending the service and moving home.
http://tinyurl.com/6bcmt2
Cancelling or ending the service and moving home.
http://tinyurl.com/6bcmt2