Why Can't the GPO Post my Plusnet Router? How Big Is It?

[Lynn_M]

My letterbox measures 10" wide by one and a half inches deep. I was told by Plusnet that routers were "designed to fit through letterboxes". None-the-less, I ended up with the dredded "Sorry, you were out" card through my door.

I then arranged a re-delivery to a nearby shop which is open all day from very early on. I ended up with another card through my door and I have since had another failed re-delivery.

Does anyone out there have a Plusnet Router that they can measure for me (in inches)? Better still, if you still have the original box, can you measure that?

Yes, I know that the GPO are worse than useless.

[ChuckFickens]

Probably because the GPO hasn't existed since 1969!

Plusnet normally use BT voyger 2110 routers as far as I know, they are Approx. dimensions (mm): 190 (L) x 130 (W) x 40 (H)

(or about 7.5(L) x 5.1(w) x 1.6(h)

So just to high to fit through your letterbox, sounds more like you should be moaning about misinformation from plusnet than the post office.

[Sooper]

Dont forget about the packaging it will come in. Most IT Equipment is fragile and is therefore well packed with foam or bubblewrap etc within a box so maybe that would be too big to squeeze through a letterbox?
I had a Plusnet router many moons ago but cannot remember having any difficulties having it delivered, still was a while ago now!

[tastymorsel]

I had one of those cards put through my letter box while I was standing behind the front door and my front door is GLASS !!

[BertiWooster]

tastymorsel

Perhaps the postie thought you were in your birthday suit - and he was a bit shy .

Those frosted glass can deceive , you know :-)

[gingejbee]

As Sooper has said, this item will be really well packed. I had a book from Amazon recently - the package was twice the depth of the book! Personally, I think that Royal Mail do rather a good job - at least round here they do.