Lets Restore Jobs back here at home

[smurfchops]

(This was emailed to me - might be of interest) Did you know that you have the right to speak to a UK person when you call a company for a service or whatever.
I've done this when I simply couldn't understand the person talking to me.
But I never realised that this is a proactive way of bringing jobs back to the UK.
Do the following when you phone any customer service operation that is based in a foreign country. I have done this twice and it works!
Any time you call a company about a problem with a credit card, bank account, computer, product, etc and you are answered by a person in a call centre abroad, eg. in India, try this:
As soon as you realise that the customer service person is not in the UK (you can always ask if you are not sure about the accent), please very politely (very politely - this is not about trashing other cultures) say, "I'd like to speak to a customer service person in the United Kingdom."
The rep might suggest talking to his/her manager, but, again, politely say, "Thank you, but I'd like to speak to a customer service person in the UK .."
YOU WILL BE IMMEDIATELY CONNECTED to a rep in the UK.. It only takes a few seconds to have your call re-directed to the UK ..
Tonight when I got redirected to a UK rep, I asked again to make sure - and yes, she was in Swansea.
Imagine if tomorrow, every UK citizen requests a UK rep, how that would impact the number of extra UK jobs needed.
Imagine what would happen if every UK citizen insisted on talking to only UK phone reps from this day on.
Remember - the goal is to restore jobs back here at home - not to be abrupt or rude to a foreigner.

[Answerprancer]

I for one am more than happy to help someone who has been outsourced in a place where much of the public live below the poverty line. I don't care about their accents, infact I quite like them, I chat to them about the weather while they sort my phone out and accasionally end the phone call by saying "Namaste".

[Answerprancer]

*occasionally (scuse me)

[ummmm]

But aren't they employing educated people who probably wouldn't live under the poverty line anyway?

[ChuckFickens]

"Did you know that you have the right to speak to a UK person when you call a company for a service or whatever."

Sorry, that's a load of rubbish, there is no "right" to talk to a person in the UK.

[pastafreak]

I'm not too sure how asking to speak to a rep in the UK is going to bring any more jobs (other than call centre ones) here. Those call centres are in far-flung places because they are far cheaper to run. UK employers don't want to pay any where near the minimum wage,if they can help it.

[Answerprancer]

Ummmm, being educated over there doesn't automatically guarantee they are going to be living above the poverty line.

[ummmm]

I know that...

[Answerprancer]

Ok ;-)

[Iggle Piggle]

Surely it would make more sense to boycott the company and move to another provider of the service that has UK based call centres?
That is precisely what I do, as you get no benefit by being a loyal customer nowadays anyway.