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[boomster]

I was given a quote by a well-known car insurance company for a new car (with another older car) about 3 months ago. I agreed a premium the phone and used the internet to complete. Today, I received a letter from them stating they had taken, get this, a further £600 from my account, because that what it should have been. Looking into what similar insurance firms charged it was roughly the same, but I wondered if they could do this without informing you first. Luckily, I just had enough in that account to cover the cost.

[factor-fiction]

I'd certainly ask them to explain why and say that you agreed the policy on the basis of the quote. Is there a simpler explanation though- maybe some more information came into play such a s exact details of NCD or the car spec was not quite as first thought

[boomster]

Thanks for your prompt response, it was very helpful.