Making A Claim On House Insurance

[Stargazer]

I had a water leak from my loft ruining the ceiling of my bathroom and the ceiling of the kitchen underneath.
Because I was so ill at the time I did not even enter the date into a diary but just went outside in the middle of the night with a torch to turn it off at the mains. A plastic pipe had fractured coming into the water tank and water was pouring down both ceilings. Now that I have recovered I am wondering if I can still make a clam on my house insurance or have I left it too late as it occurred some time doing 2019 but I have no way to pinpointing the day, week or even month?

[wolf63]

get in touch with whoever fixed it for you or check your bank statements

[Stargazer]

Anyone help?

[TonyV]

Whoever fixed the pipe will know the date, but contact your insurance company ASAP to at least get claim registered.

[ummmm]

A year is a long time. You can't remember what season it was in?

[bednobs]

Anyone help?
wolf did!
Just get in touch with your insurance and see what they say

[Stargazer]

Thanks for your answers. I paid him cash (he's a local) as he came out that morning and had the replacement plastic pipe on his van and it was almost certainly not recorded. Actually it was him that fractured the pipe in question when he was called to replace a ballcock in the tank . The fracture of the pipe was obviously only a crack at first and held out for a few months. He is unaware of my deduction but expressed astonishment when he saw what caused the flood of water, "Never seen anything like that before!" This is only one of several bodge-ups. Why use him? Well he lives just 2 miles away, schoolfriend of my brother and I would have had to spend time on the internet to locate another 'mid flood' with call out costs, VAT etc. I always say never again but then an emergency arises.

[Cloverjo]

Phone your insurance company. We had a similar problem. The insurance got things sorted. We didn’t know the date ours started as the damage was in a bedroom that hadn’t been used for months and behind a wardrobe in our bedroom.

Phone the insurance.