declaring non fault accident

[jg96]

My son recently took out a new motor policy online . in July 2006 a lady reversed into his car while parking all sorted out ncb not lost policy excess refunded. He put this down on the online form .When the statement of facts came through the post in claims bit it said none both he and I thought because it had been a fully successful claim against the third party did not question it saying none. Anyway a week ago someone ran into the back of him at traffic lights. When phoning the claim line he answered yes when asked about previous claims. This is now holding everything up asking why he did not disclose although he did He also explained what was the point of not disclosing a fully paid out claim. I think as it now transpires the guy who ran in the back of him is with the same company and they are trying to avoid a double payout. Can they avoid paying out on this.

[Cockney_si]

He should have queried this when he got his insurance details through, I have been in the situation before when I had a non fault claim when some mad person hit the long thin brake and not the wide thick one in her automatic car whilst in reverse.

Recently my insurance sompany got both the year and the number plate wrong on my car and I settled this over the phone straight away and they sent out another set of details.

The non fault claim should have been listed under the sections of claims and convictions in the last 5 years.

If someone has run ito the back of someone else then they should have been paying attention so the claim is a straight forward one, although at this time of the year with icey roads and low sun glare off the roads I should imagine the insurance companies are very busy and that's probably what's taking the time.