Hello, A colleague scraped her car along the side of my car carpark. She has admitted fault and given me her insurance details. I informed my insurance company who said they would organise a garage to repair the damage and would supply a hire car, at no charge to me and I do not have to pay excess.
The day after the incident my colleagues insurance company telephoned me asking for details of the incident, to which I explained what happened. Her insurance company offered to supply a company to repair the damage and to supply a hire car also, at no charge to me and I do not have to pay excess. I agreed to take their offer.
My question is is should I go ahead with my colleagues insurance company or stay with my own insurance company?
It could be better to stay with your own, if the repair is not done to your satisfaction there might be problems with the other cars insurance company.