India Insurance

[rescuer]

I wonder if others dislike having to speak with someone in India when you 'phone an insurance company.
I now ask the person in India to put me through to someone in the UK. I do then get to speak to someone in this country but it can take several minutes for them to transfer the call, but you are then able to understand them in the UK.
I also like to think that I am supporting the British employees

[Count-A-Strong]

All your supporting is the huge profits of the insurance company.

[jg96]

When it came to renewing my car insurance I chose a company that had a UK call centre it may have cost more but from previous expeiriences I don't care. Wonder how many people have done the same?

[woozer]

I do not care what the nationality is of the person I am speaking to as long as I can understand them - and sadly many of these call centre staff do not speak English clearly; have no comprehension of how we prioritise; and are severley hampered by the poor quality of the telephone connection. I also object to kids in UK call centres who speak at 200 miles and hour, think they know it all and give me inaccurate information with such a patronising manner I could cheerfully ...........................scream :-)

[flitty]

Someone who worked at an insurance company told me if you start to use really long and rarely heard words from the english dictionary , so look before you phone, the indian person cannot understand you and will put you through to an english call centre. Dont know if it works, never tried it.