Personal Characteristics : Tenacity, Dedication, Intelligence.
For the people I employ I require the following :
An understanding of the company and its proceedures and processes.
Time management - being able to assess the situation of the working day, and deligate your time and efforts to the important things first.
Multitasking - ALWAYS writing a "things to do list" either the night before or first thing in the morning - Having a methodical approach.
Being able to process information, store and retrieve. - Good IT data management.
Communication - Being able to communicate to the management, line manager, other workers or people on your team, and clearly put your point or information across.
Other good points : Good telephone manner, tidy desk, and always arrive early if not on time.