Desired qualifications in the UK

[ConfusedCH]

What kind of qualifications or attended courses might a potential employer be looking for these days?

I'm due to be made redundant next year and as part of the "leaving package" my employer will pay for me to attend courses of my choice.
I'm only 26 so have a long career ahead of me, but am not sure which are to go for. Currently I'm working in customer care, but feel I need to up my game a little. I'm fluent in both German and English, so that must be a plus for most areas, but having a few extra courses under my belt can't harm.

Any ideas?

[ConfusedCH]

Both good ideas, which have gone through my mind, but what courses exactly should I go on? I already have ECDL Level 1and 2 which isn't the best, but confirms that I have good working knowledge of MS applications.

[boxtops]

You could obtain an NVQ in customer service whilst you still in the job, and/or an NVQ in IT if that is part of your job - that would help a future employer recognise the levels at which you are currently working. A formal award like an NVQ shows that you are working to a national standard.

[ConfusedCH]

I'm currently working in Customer care for a company supporting the forces in Germany. I grew up in Germany and went to German school so the language is no problem. That will be clear from my CV so I'm not sure if a BA in that area would do me any more favours.

[sumo19]

You're right you have a long career ahead of you.

If you are fluent in German then there is ZERO point doing a BA in it. If you say you are fluent in German then an employer will test you in an interview. Doing a BA in something you already know is going to be a waste of your time.

However I strongly encourage you to do a degree. Have you had a high school education to allow you to do this?

What you study doesn't really matter. These days employers just want you to be educated to a certain level. For example none of the Big 4 Accountancy firms require you to do a degree in accountancy.

Unless you want to be a maths teacher then obviously study mathematics.

However, you should do something you enjoy most of all. This will open up so many options for you and you will better paid.

[ConfusedCH]

Thanks for the answers, I'm just not sure what field I want to go into right now. I originally wanted to join the police but they are making things really hard at the moment. I have education which I am told is something like a city and guilds level 3, whatever that means? Is that any good?