I Need Help With My Svq Questions - Please?

[KGR247]

1) The importance of using clear and concise language
2) The additional significance and potential risks involved in committing a communication to a permanent record
3) The effects of style and tone on the reader of a written or electronic communication
4) The importance of adapting your language to meet the needs of customers who may find communication hard to understand
5) The risks associated with the confidentiality of written or ICT communication

Thanks

[bert_h]

1) High.
2) Some.
3) Some.
4) High.
5) Various.

You should not be using Answerbank as a substitute either for thinking things out for yourself, or for reading your course material more carefully.

[pixie373]

Which subject is it for? Most of them look quite self-explanatory. And how involved do the answers need to be?

[MichaelZZ]

While I agree with the sentiments of Bert and Pixie, the following rambling may just be of some assistance.

1. I don't know anything about SVQs and I suspect the same goes for a number of people on AnswerBank. Therefore, and this is part of the answer to your first point, it might have helped those of us who are prepared to help you if you had explained what an SVQ is. I am assuming that the abbreviation refers to Scottish Vocational Qualification.
Thus, to answer your first point, it is important to use clear and concise language that does not assume any prior knowledge in your readers of the subject about which you are writing.
2. The second point, significance and potential risks involved in committing a communication to a permanent record, might best be answered by emphasising the absolute need for accuracy in any statement that is going to be preserved for posterity. Put another way, if something is on permanent record - however that record is kept, (on paper or recorded electronically) - it will always be "retrievable" and if it contains any inaccuracies, these may well come back to bite you at a later date.
3. //The effect of style and tone on the reader...// In other words, know your audience or readership. If you are writing a fomal letter, to a prospective employer, for example, the style of writing and the tone of the letter would be dramatically different from the sort of thing that you would write to your best mate. Similarly, an email, while reasonably containing certain abbreviations, should follow established etiquette and may well be less formal than a written letter. At the end of the list of course would be the style of a text message (or txtmsg) where all sorts of obscure and sometimes complicated abbreviations are used and accepted by ones peers (Example "CUl8r m8") but should never be used in formal communications to either your elders or superiors (imho).
4. You may well know your subject inside out but it is always poosible that this knowledge is not shared by the person to whom you are writing. I'm thinking here about jargon. All trades, industries and professions have their own jargon which is well understood by those in that trade, industry or profession. This jargon will probably not be understood by outsiders and therefore this should be avoided lest it alienates the reader. Just because you understand what you're saying it doesn't mean that everybody else does!
5. Confidentiality. Although you may mark a document as "Private" or "Confidential" or "Personal" you will have no guarantee that the recipient will treat it as such. With emails and other electronic communications there is always a danger that you - or the recipient - will press a wrong button and forward a document to everyone on a mailing list. ("Reply All" instead of "Reply to Sender")

Whether or not the above comments are of any use to you, it would be appreciated if you could take the time and trouble to at least acknowledge our efforrts!

Good luck in your endeavours.

[society]

MichaelZZ, I applaud you response.

[factor-fiction]

A good way to approach these "Explain the importance..." questions is to turn it round and think what would happen if you didn't use clear, concise language- eg people misunderstand, people get confused, you get too many queries, etc

Make some notes then draft an answer

[KGR247]

Many thanks to everyone who responded and my apologies for not saying that it was Scottish Vocational Qualification and might I just say that I am in no way trying to cheat the system here, merely looking for advice and guidance as I have had 3 different assessors so far on this qualification and had had no clear guidance from any of them.

Sorry for the ramble but didn't want anyone to think I was being lazy.

Cheers

[woofgang]

KGR, no offence but we do get loads of people on here who just want the work done for them, I think you would have got more answers and more helpful answers if you had explained that in your question.