Why Are The Ab Allowing Posters That...
ChatterBank0 min ago
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For more on marking an answer as the "Best Answer", please visit our FAQ.Hi,
Competency based interviews are about what you have done.
Where I work we do them. In order to be sucessful you have to basicall tell a story about each of the competencies they are interviewing on. Have two or three examples ready and write the key points on a postcard so that you can jog your memory.
Ask yourself the following;
What, when, how, why, outcome.
Usually they are lookin for you to provide evidence of what you have done. ie: Tell me about a time when you gave excellent Customer service?
The answer should have e beginning, middle and end. Remember also they want to know about you!!! So when replying it would sound something like ' I was workin on the desk when a customer complained-----------. I asked Customer, I listened, I actioned etc.
Hope this helps. Do not be put off and they usually score your answers and if you do not get the job, get the feedback so that you can develop yourself via secondments or an action plan with your manager. It's a case of eliminatination until you get there.
Good luck.
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