i have an interview!

[louise672]

I have an interview with ntl ( the phone company) this week, the problem is its a recruitment day so im not the only one they will be interviewing my question is what on earth shall i wear? im thinking black trousers white shirt with a wool sleevless top over it and pointy black shoes??? and how can i make my self stand out? !!!!! hate interviews! any suggestions extremely valuable x

[fideldyfee]

Your outfit sounds good.

Try and be relaxed and really confident. Just big yourself right up as well as highlighting how well you work in a team.

Use good body language i.e. not crossed arms or anything, quite open and apparently showing the palms of your hands subconsiously (sp?) portrays honesty.

Also if they ask if you've any questions, try and have one handy.

Good Luck.

[Postdog]

I don't want to put a dampener on this, but what's it for? If it's for teleales or customer services I have heard some VERY bad things, so you will probably get the job - just don't expect to like it.

[mkt]

if its in customer services the interview is pretty simple. its split into 3 parts....telephone roleplay, computer skills and interview. in the roleplay you speak to the interviewer on the phone. youve got a list in front of you regarding what the pretend call is about so don't worry, just read it through before you start and make sure you're telephone manner comes across well. when you answer the phone make sure you say your name. at the end of that call ask if theres anytihng else youc an help with and thank them for calling. the computer skills bit has you with head phones on and recordings of people wupposedly calling with a query. you need to listen and enter their postcode, account number etc. if you miss something you can replay it. the interview part is pretty standard so just relax, try to answer all their questions and be positive about why you want the job.

the above has been the interview practice for the past two years or so, so i hope it hasnt changed after all that!

[Fish the Mod]

When talking its 80% tone 20% words.....getting of the subject....I think you have suggested is fine. Its better to be overdressed then under

[bluejonjo]

For extra brownie points ask if they know who RHL are? Do more for you than any trousers will.