learndirect

[steve208]

Has anyone used their phone advice line and what have you to say about it?! (im in need of some career/job advice and thought they might be worth a go)

[Cheekystar]

I've found them pretty helpful!!

Why not try your local careers centre to see if they have an adult worker?

[SaxyJag]

I used to work for them back in 2001. I can only say that as call centre ops we always did our damndest to give good service and advice. However, at the point I left they were starting to take on 'front line' people with a lot less in terms of specialist knowledge, meaning more enquiries had to be put onto the 'find out and call back' list. They were also becoming a lot more target orientated and I fellt the personal service was lacking as a result. They're a couple of the reasons I left when I did.

Their online courses? OK, but there were a lot of software incompatibility problems with them at that time. Not that we ever admitted as much, mind. Whether they've improved, I don't know.

Their careers advice line hadn't really kicked in back then, so I'm not able to comment on that.

Suffice to say that Learndirect is NOT a private company. It's a brand name of UfI, which is a government funded quango. Make of that what you will.

[Careers_Advice_Service]

Hi there,

If you're still looking for information on careers, learning and jobs, learndirect advice is now the Careers Advice Service and we're still going strong.

Call us on 0800 100 900 - our friendly advisors are here from 8am to 10pm, seven days a week. Or visit us at http://www.direct.gov.uk/careersadvice to browse our Job Profiles, work on your CV, search for a course or email an advisor.

We'd love to hear from you!

Thanks,

Careers Advice Service