Question Author
Thank you for your answers, they're very helpful.
She's been there a year and it's only been this last week that she's had the 5 days off. I spoke to her and from the other 5 days, the first two days she had off was because a collegue verbally abused her in front of customers and the boss knows this, however the boss has her reasons of being off due to 'migraine' - my Mam has never suffered these in her life! I think the boss is covering herself as she did absolutely nothing about the member of staff, even though there have been numerous complaints about her.
As for the panic attacks, she is getting the doctor to write a letter explaining that they were real, as well as the fact that this weeks illness was genuine and she wasn't skiving.
Out fo the first 5 absences, 2 being the bullying, 2 of the other 3 were due to high blood pressue - she had to have a 24 hr monitor fitted so she took 2 days holiday in order to do this, but the boss has put it down as being ill. Its only the 1 absence she's had due to a panic attack.
My Mam is appealing, not only because she doesn't in anyway deserve a written warning but also because she hasn't had any verbal warnings, other members of staff had had way more 'sick days' and also because the boss herself, swans off withouth telling anyone and simply doesn't turn into work! It seems as though she's being victimised for being ill! She's going through the correct channels and hopefully the boss' boss will see how bad a job the boss is doing!
Thanks again for your help people :o)