I have recently been promoted as a team leader from working as an admin assistant, i have been given no training but i am expected to run a team of 15 people i would like information on where i stand as a team leader and who i can turn to for help in running the team and laws/ policies.
Have a word with your line manager, explain that, although you are confident that you can do the job, you feel that you will benefit from some training, and will he/she be able to give advice if necessary? It's always good to massage someone ego, so asking him/her for their opinion on something, or just asking how they would handle a situation will get results
Good luck
Not wishing to rain on your parade or anything but...
I was in exactly the same position 2 yrs ago. Everytime I asked my line manager what my new duties were, he fobbed me off and at one point actually said 'Sam, just manage them.'
What the hell is that supposed to mean when you are a new team leader? I got the job as a promotion and expected guidance and training! He knew I had never been a team leader before - how wrong was I? Six months later, me and the rest of 'my' team were made redundant.
Luckily I now have a job that pays far more than my last one did wth less responsibility!!!
Above my manger are the directors but the main director will not see or listen to anyone other then this manager, she is very intimidating and tells you to do one thing then next tells you , you did it the wrong way. I do fear that i will lose my job if i or anyone else speaks out.
Do feel free to ask for whatever help you feel you need ..please do it by email so that you can keep the email response for your records. It does sound as if either your line manager is out of their depth or the company is a bit suspect.
Well done on the promotion ! If the company does not offer you the training you need for the workload try enrolling at Moorlands. successuniversity.com/new and learn the skills you need to become a team leader and to become successful in anything you do.
Good luck