Donate SIGN UP

Money withdrawn from debit card without permission

Avatar Image
jonesyonline | 18:21 Fri 19th Jun 2009 | Law
0 Answers
Hi hope some of you guys can help me with this problem me and my fianc� are having.

About this time last year, for an anniversary treat we booked a limo to take parents from airport to hotel in New York. Payment went through and everything fine.
Come this year a month ago � the same payment was taken out of my fiance's account � obviously using her card details. We rang and asked them why this was, they informed us the same thing had happened to ten people due to a computer error and they would refund the money. After numerous phone calls we eventually got the money refunded back onto care � minus the exchange rate commission.

Now this month they have taken the same payment again. When we phoned them they were very rude and informed us we should sort the issue out with our bank.

Surely this is illegal to take two unauthorised payments from a debit card? In my view it is fraud � taking money not authorised to take � whether or not it is a computer fault or not.

Any ideas on where we could go to for advice. We just want the money refunded and if possible also the money refunded that we have lost out on due to exchange rate commission.
Gravatar

Answers

rss feed

Best Answer

Nobody has yet answered this question. Once some answers have been given, jonesyonline will be able to select one answer as the best. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
There are no answers available for this question.

rss feed

Do you know the answer?

Money withdrawn from debit card without permission

Answer Question >>

Related Questions

Sorry, we can't find any related questions. Try using the search bar at the top of the page to search for some keywords, or choose a topic and submit your own question.