Chris the jobcentre plus website is dire, after 6 weeks on the dole i can say with confidence that it is lacking! In the last 6 years I used them 3 times to advertise vacancies, and each time i could never find where they buried my advert, they sent people in with screwed up application forms that were obviously not interested in working, they only contacted me 3 montsh after i filled the vacancies, after i had already told them i had and asked them to withdraw the ad. Every retail vacancy i applied for came from a dedicated retail jobs site as the jobcentre site confuses retail with sales all the time.