Comes Up Wrong Email Address .

[wendilla]

My email address is saying wrong email address when I try to access my asda shopping . No problem on any other site with it .Have doubled checked I have put it in properly .I got my shopping through by ringing asda .
its double dutch when I tell them so asking here .Thanks

[Old_Geezer]

Ah, it's only single Dutch here.
Where do you see it incorrect ? In your account settings at Asda ? Or when you receive an e-mail from them ? Somewhere else ?

[Tuvok]

Try a different browser

[wendilla]

Thanks both .everything is ok till I sign into ASDA then it says wrong email address which I know is right .
Also tried different browser .

[bhg481]

Can you not re-register using the email address you think is right?

[Old_Geezer]

Sounds like it's incorrect in your profile to me. Do/does Asda have issue sending you e-mails ? If you can't log in then you need the username/password/etc. reset. Suspect only Asda tech dept. can do that.

[wendilla]

Thanks for replies .i can’t get to re register or I would try that . And I can’t get to account settings .i have to go out now but I will,try again later .
Yesterday I had email from ASDA acknowledging my order when I phoned up to get it through .they done it from there end

[aelmpvw]

doesn't your email appear on the confirmation email from asda?

[bhg481]

Could it be that your password is wrong and the message from ASDA is misleading? Try following the "Forgotten your password" route and see where that gets you.

[wendilla]

Been into account settings and everything ok there