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granny grump | 19:46 Wed 06th May 2020 | Home & Garden
3 Answers
Looking to change energy suppliers from Shell energy to British Gas,

British Gas quote shows that
What’s included
Homeowners Only & Paperless billing
Exit Fees of £30 per fuel before 13/04/2021 & 100% green electricity
"Includes Boiler & Controls Breakdown only cover (£99 excess)" - (my italics)
Not available to existing British Gas or British Gas X customers
COVID 19 engineers can only attend emergencies where no heat or hot water
Warm Home Discount available with this supplier

I can't tell from this what is actually covered regarding the boiler and my only charge would be a £99 what ever needs doing and would my annual service which I currently pay for be covered. I wondered if anyone on here has this and could explain it to me
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You're being offered the basic breakdown cover that, on its own, costs £2.50 a month. Scroll down to 'Breakdown cover for your boiler and heating' here: https://www.britishgas.co.uk/home-services/boilers-and-heating/boiler-and-heating-cover.html
19:55 Wed 06th May 2020
Your Boiler certainly won't be covered,I know from experience. Wouldn't touch British Gas with a barge pole.
You're being offered the basic breakdown cover that, on its own, costs £2.50 a month. Scroll down to 'Breakdown cover for your boiler and heating' here:
https://www.britishgas.co.uk/home-services/boilers-and-heating/boiler-and-heating-cover.html
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Thank you Denton and Buenchico

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