Shazzzz i hope you have more luck than i did, i had in the end move home because the council would do nothing for 16 months, i even submitted a letter from my doctor stating he had to put me on Nerve pills and Anti Depressants because of the noise i was getting, morning , noon and night, music playing in every room in the house *well apart from the loo* and he bought a slate pool table, the ones the pubs have and installed it in the bedroom right below mine, it was fun :( plus the council conveniently lost my diaries too, but stick with it hunni, and hope you get it sorted soon