At loggerheads with energy company

[poodicat]

I have a ongoing issue with eon,regarding my late mums electric bill,due to her not letting anyone in to get a accurate meter readings,when a appointment was made for the engineer to call,he didnt turn up,i was told that it had been cancelled,by one of eon customer care peeps,i didnt cancel the appt,and another was arranged on my behalf,since then its been a total farce,i have lodged a complaint sometime ago,which they have acknowledged,i am now dealing with a lady from the company,i have had to use email,rather than speaking on the phone,as i sometimes out when she calls,i cant get back to her,as its a universal number,and i cant guarantee that she will be at work,its pointless explaining the situation to someone else all the time,was with engineer last friday,who stated that he wasnt giving eon anymore information,that i had already given,meter readings and meter serial numbers,i emailed eon last friday,still no response as yet,this started at the end february and its now august...

[cassa333]

Why are you doing this? Are you an executor of the estate? and if so is the solicitor one as well?

[buildersmate]

They clearly need you back then, Doc.