Question Author
Thanks all for the answers. The other insurance company paid the full cost of replacing the car on a 'no fault' basis. Our insurance company has not had any information whatsoever from our solicitor, despite our requests for them to make contact. We have legal cover, which the solicitor is not using (using instead an insurance policy they took out - apparently usual practice). We don't know whether our legal insurance will cover the other side's costs if we lose, as our solicitor says we will!
No, she was in the left hand lane, with slow-moving traffic on the right, waiting to go straight ahead. A driver in the right hand lane made a gap for the other driver to go into. We have calculated (using kitchen table and place mats!) that our daughter was correct in her estimation that the woman pulled out when she was only 15 - 20 metres away from her. The car damage - wing to wing - agrees with that.