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So, What Have I Learnt Today?
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Tesco do this price promise against Asda/Sainsburys/Morrisons BUT not against their own website! How do I know?
My daughter did my shopping for me today, so I gave her a very detailed list with the prices that I got off Tesco's internet shopping page.
Nescafe gold blend decaff refill £3.50.
Daughter goes to Tesco Extra store where it is priced at £4.48, so she queries it with a supervisor who tells her that prices can be different than the website!
I thought this seemed strange so I phoned Tesco and spoke to a lovely young man in Wales who told me it's the managers discretion however he felt they should have offered to match the price on their website so he phoned them and they said no, they don't do that. He was as surprised as me.
How can they do that? He more or less said this is the price I would have to pay at my Tesco but the one further down the road could be a different price again. Very unfair I feel. Would like to here your views on this.
My daughter did my shopping for me today, so I gave her a very detailed list with the prices that I got off Tesco's internet shopping page.
Nescafe gold blend decaff refill £3.50.
Daughter goes to Tesco Extra store where it is priced at £4.48, so she queries it with a supervisor who tells her that prices can be different than the website!
I thought this seemed strange so I phoned Tesco and spoke to a lovely young man in Wales who told me it's the managers discretion however he felt they should have offered to match the price on their website so he phoned them and they said no, they don't do that. He was as surprised as me.
How can they do that? He more or less said this is the price I would have to pay at my Tesco but the one further down the road could be a different price again. Very unfair I feel. Would like to here your views on this.
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For more on marking an answer as the "Best Answer", please visit our FAQ.Have noticed that my local Co-Op, opposite a newly opened Tesco Express has recently stopped carrying quite a few products. On querying this I was told that it was the fault of 'them across the road.' They do not carry those products either. Consequently I will now shop in town instead of locally. No point in shopping twice.
I had a gripe at sainsbury before Christmas. In store they do a price comparison, where they give you a voucher for the difference, if they come our dearer. Though online this is not offered. I phoned Sainsbury to complain about this. They said they didn't have the facility online to do this. I pointed out that when ordering shopping online, it is checked out through the store till and you receive a receipt from that till, just like in store. They could easily give a voucher number which could be entered when ordering your next online shop.
So when ordering online, you are losing out on the discount.
So when ordering online, you are losing out on the discount.
I don't like Tesco ever have, never will, for one, I don't think the quality is there, and two, they come out with antics like this. I was shopping in there with a friend many years ago when it was 'Tesco's Home and Wear' My friend picked up an electric kettle, put it down and then went back to it later. she got to the check-out and the price came up as £11.99. My friend pointed out the reduced to clear sticker that said £7.99, and they accused her of taking the label off something else, said they a store detective had seen her acting suspiciously, and had seen her do it, and they were quite within their rights to prosecute. It was then an under-manager came and said that it was right as it was the last one in the store. My friend and I walked out, (after he told them what she thought of them!) and I've never set foot in a Tesco's since