Quizzes & Puzzles23 mins ago
How Can I Get My £200 Deposit Back
A salesman offered to bring a blue Totota Aygo with around 2000 miles 63 reg to the dealership in Burton-on-Trent and asked for a £200 deposit which he said was refundable if I did not buy the car. No document was signed. I paid this deposit, but on viewing the car, the mileage was 7000 instead of 2000. I do not wish to buy this car and asked for my £200 to be returned. The Manager refused. I've written requesting my money back and haven't heard from them. What are my rights in getting this £200 back please?
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For more on marking an answer as the "Best Answer", please visit our FAQ.This sounds odd - he asked you for the £200 deposit before he would bring the car to you for inspection? I've never heard of that before.
Did you get a receipt for the £200, were the T&Cs written on the back?
How did yuo pay? if by credit card over the phone, you may have some redress via the credit card company.
If you make no headway, you could speak to Trading Standards - or write to your local paper, name and shame.
Did you get a receipt for the £200, were the T&Cs written on the back?
How did yuo pay? if by credit card over the phone, you may have some redress via the credit card company.
If you make no headway, you could speak to Trading Standards - or write to your local paper, name and shame.
Whether he said 'refundable if you buy' (yes, that sounds more likely) or refundable if you don't buy the fact remains that the item was not as he described it. So try all the ways suggested above.
How did he contact you, or did you phone the showroom? If you have no document it's your word against theirs
How did he contact you, or did you phone the showroom? If you have no document it's your word against theirs
Subject to the details being accurate, and if paid by credit card, you may be able to claim using Section 75 of the Consumer Credit Act, 1974. This forces the credit supplier to share the responsibility with the supplier of the product. As long as the product is between £100 and £30,000, even if the seller has gone under. Worth knowing - but check your facts.
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