Royal Mail "missing/lost " Post

[porkchop]

It is understandable if a post item goes missing if it is not addressed properly. But can anyone explain how a postal item goes missing if it is addressed properly and especially if the sender has his own return address on the item.
Where on earth do all these missing/lost items end up? Have any of Answer Bank members had a bad "missing" experience with Royal Mail?

[porkchop]

If an item is "lost" does the sender inform the Royal Mail or does the receiver inform them?

[Retrochic]

When an item is lost in the post it is the sender (or seller) who has the contract with the shipping company and they have to refund or replace the item out of their own funds and claim recompense from the shipping company.

[hc4361]

It all ends up in Belfast

http://www.mirror.co.uk/news/uk-news/royal-mail-national-returns-centre-1713249

[wired]

I sent a camera lens for repair, it was insured, almost a month later I had a letter from RM apologising for the lost item and enclosing a cheque, two days later the parcel complete with repaired lens was delivered to me.
In answer to your question , who knows, I only use couriers now.

[FrogNog]

We deal with a lot of post and it's horrible having to tell customers they have to wait two weeks before we can resolve it, but we do have to wait that long. :(
Most items eventually arrive back. Some of them months later, having been who knows where.

[magicmick]

So i am a thieving b@$7@?& am i 10 clarionst , over forty years walking the streets, and all other jobs in RM, driving , collections etc. I never stole one item of mail. I have found phones, wallets, handbags, keys to houses all of which found their way back to the owner or our lost property office. And i can assure you there are plenty more like me, So thanks for that.

[Retrochic]

I ship a lot of stuff every week and believe me I have tried most couriers and have now come to the conclusion that Royal Mail or Parcel Force are the only ones that I will trust. One of my parcels got lost due to a wrong label been applied by a trainee post office member of staff -it was tracked down by Royal mail and returned special delivery to me by Royal Mail. A similar incident with My Hermes (courier of the devil) resulted in an abusive phone call where "sharon" who sounded about 15 told me if it turned up they would let me know but it was not insured because it contained glass (it was a clock). Royal Mail International can deliver an item to Australia in 5 days. I would not use any other service.

[Mamyalynne]

10ClarionSt - a totally unjustified slur - no organisation is composed purely of thieves.

[mrs.chappie]

Sometimes it's simply posted through the wrong letterbox. I've had that happen on a few occasions. I always pop it back into a postbox, but I expect there are some folk who just throw it away.

[magicmick]

The possibility's for a letter to go missing are endless, from a gust of wind at the pillar box collection point to a gust of wind at the delivery point, and I can assure you I have seen both. We have found mail in nooks and cranny's in the sorting office going back to the 1940's. I worked in the RLB section for 5 years and you would not believe what I have seen RLB = Return Letter Branch, or as we used to call it Dead Letters, I have seen the letters Mrs Brown third lampost down from the chippy and they have been delivered. RM really was a great place to work but now not so sure, but one thing I will say is the majority of guys/galls on the street really do try to do a good job, it is the management that is letting them down.

[retrocop]

I believe Clarion is suffering from an overdose of Jura in his Maltese Hotel.
He may talk less disrespectful sense when he sobers up.You should read the disrespect he is spouting about our Royal Family on another thread.
It would seem his only credo is "In Drink I trust"

[retrocop]

magicmick
You will not hear a bad word about Royal Mail from me.Like the pony express they always have delivered to my satisfaction whatever the weather and other difficulties.

[jno]

I once received a DVD that had to be signed for. Trouble was, it was delivered by the neighbour who found it in the gutter a quarter of a mile away. The packaging was fine.

And don't get me started on the "We tried to deliver a package but you were out" cards stuck through the door by postmen too lazy to ring the bell and discover that I was home all day.

[Mamyalynne]

Without a doubt some will be lazy sadly- as Mick states the pride and loyalty that it was to work for the Royal Mail when he and my father were working has been extinguished by the management.

I can clearly recall his attention to detail over his uniform (barring his cap, but that deserves a post of it's own)


Also at Christmas time, the sad stories of Grannies and Aunties sending presents to little ones wrapped only in flimsy wrapping paper that then got broken - the lads would rally round and buy a replacement toy the best they could and get it to the child - not rose tinted specs,the truth.


Not always possible but it mattered to them.

[magicmick]

Sorry to hear that jno, again was it the same postman? the DVD could have been a pure accident, the delivering of the form left without ringing the bell is not good, reminds me of the proverb about apples and barrels. Just to offer another side could you have been in the shower when he rang the bell:)