Pawn Brokers Have Sold My Gold By Mistake

[Ljuk]

Hi could anyone please help me,any advice would be appreciated .To cut a long story short I visited a well known name pawnbrokers where I pawned a gold bracelet of mine,on the terms that I have 6 months to repay the loan and then get my bracelet back.The bracelet was a present from my partner from Thailand so was a expensive bracelet.My partner sadly past away recently ,so my first thoughts were to save the money to get this bracelet out ASAP before the 6 months.Well today I got the most shattering of calls from the pawnbrokers head office saying that by mistake they had sold on my jewellery .It was all to much for me to take in.The lady said she would be calling me back later this week once she had talked to her bosses on what they should do about the matter.Im so upset and angry.Any advice on what I should do please

[Jackdaw33]

I may be wrong here but I believe the maximum a pawnbroker will lend on any item is 50% of its value.

[Peter Pedant]

// She made far more money via internet sites.//

I am glued to Dicko - the auction prices for antique silver are incredibly low ..... you know decent Georgian stuff

and people selling grandparents medals - because 'they dont mean anyting to anyone in the fambly' ... heart breaking - - - sorry off point

[237SJ]

Naomi. I`m not talking about scrap value for gold - I`m talking about the value of Bulgari gold jewellery. A different kettle of fish altogther

[naomi24]

237SJ, I know what you're talking about. I thought I made that clear.

[hc4361]

The OP's question hasn't been answered.
The pawnbroker had no right to sell the bracelet until the agreed date for repayment had lapsed.
Assuming the loan was over £100 the pawnbroker has to tell the borrower in advance that they intend to sell the item.

Clearly the pawnbroker has been negligent and the question is the amount of compensation, if any, the OP is entitled to.

I don't know the answer to that but I do know that is the OP believes that the situation is not properly dealt with she can take the matter to the Financial Ombudsman Service and/or the Small Claims Court