Small Claim In The County Court

[hc4361]

I am thinking of taking my former energy supplier (Together Energy) to court as they owe me money from my final bill - I switched supplier in October.
Despite many phone calls, emails and letters they still have not produced my final bill so I don't know how much they owe me although I do know that I am in credit.

As well as the money owed I would also claim £100 in compensation plus court costs.

My question is - do I need to specify a total amount of the claim in the court papers? Obviously this would not be possible as Together will not tell me how much they owe me.

[sherrardk]

Have you raised your complaint with Ofgem?

[hc4361]

No, I haven't even thought about that, Sherrardk

[TonyV]

hi you need to do that before even thinking of court proceedings to show that you exhausted all avenues open to yourself prior to court.

[hc4361]

Thanks, both

[sherrardk]

We’ve used the services of both Ofgem and Oftel, and whilst not speedy, they found on our favour both times and we received compensation both times.