Myhermes

[Tuvok]

According to the Hermes website, the courier is suposed to knock/ring bell and wait, as well as take a photo of where package has been left.

I had a delivery from them a few days ago. They did ring the bell - but when I got there, no sign of the courier!

Spotted a parcel on neighbours doorstep today - they are away for 2 weeks! I assume by the condition of the parcel that it had been delivered today, as past 2 days have been very windy, and day before that was non stop rain! So much for waiting to confirm its been received!

Posty and Menzies courier always wait.

[Mamyalynne]

I'm lucky with my Hermes courier,we are now on first name terms - can you contact them to show your displeasure?

A little more training may do the trick.

[DarceyK123]

Yes, hermes are awful. They put a card through my door saying they had left a parcel in my 'out house'.

Firstly, i was home so they defo did not ring the bell and secondly i dont have an 'out house'.

Opened the front door and there it was. Can only assume by 'out house' they meant outside the house! Very bizarre.

[Tuvok]

As its not my parcel it would have to be my neighbour that complains.

It may not have been the usual driver.

[Barsel]

Hermes inform me as soon as they have a parcel for me. On the day of delivery they email to say if will be delivered within a certain time frame. I was asked once to leave the parcel and the front door ajar while they took a picture but more often than not, they pass it to me through an open window. Delivery man is always cheerful, so no complaints from me.

[emmie]

my Hermes courier and its usually the same person, calls me girl or a part of my name, he is what i call a cockney diamond geezer, funny and charming, we usually have a distanced chat. He usually hands me the parcels after taking a photo of them.

[Boto]

I’ve always had good service from Hermes, texts keeping me up to date. I tell them to leave the parcel in my front porch which they do but always ring the bell first.

[Boto]

Also there is usually a survey after delivery for my opinion of the service. I don’t know if they take any notice of a bad review.

[retrocop]

Only one bad experience. All the other deliveries were excellent. On time and always knock or leave a note stating the package is with a neighbour

[Tuvok]

Now checking neighbours doorstep daily until they return!

[woofgang]

My local hermes courier is lovely, as was the one before that. The van chap who comes directly out from the hub is very nice too.