What a pity, sorry about that, The Spectator's lead to the article is ;
SOD THE PUBLIC: A CONSUMER'S GUIDE
Kingsley Amis rehearses an alphabet
of annoyances perpetrated on the public by those who should be serving us
ABOUT this A-Z: 'Sod the public' is the working slogan not only of government, service industry and retail trade, but also, as 'sod the customer', 'sod the audience' and other variants, that of interior designers, providers of culture, playwrights, composers and many more.'
I's a wonderful rant, I'll try to select something to past in.